For
Candidates: The Resignation
Sooner or later, most
of us face the resignation blues. Resigning is never easy,
especially when you've worked at a position for several
years and have become part of the team. Some employers
and co-workers take it personally and accuse you of abandoning
ship. However, handling your resignation as professionally
and thoughtfully as you handle your search for a new job
can help make your resignation relatively smooth and amicable.
Make Up Your Mind
Before you submit your resignation, you must be clearly committed to leaving.
Have you already pursued all avenues for advancement within your firm?
Visit with your boss and other key personnel to learn where your career
stands and what plans are in place for you. Give your firm every consideration.
This will help you commit to your new opportunity once you decide to leave.
Keep Resignations Short,
Simple and Positive
Leave your employer on a positive note. Your moving on does not have to be
a time for long faces. After all, you have must won an opportunity to advance,
an opportunity for which you owe your employer sincere thanks. Thank your
colleagues, too, for their help in preparing you to move onward and upward.
If you have given your best to the job, you
will be missed - especially by those inconvenienced by your
leaving! Let them know that you intend to assist them in whatever
ways you can. By showing your boss and firm due respect, you
encourage future support you may someday need.
When you resign, keep your conversation simple
and concise. The more you say, the more questions you may have
to answer. Avoid lengthy discussion about your new opportunity
with your old employer. Typically, your resignation creates
extra work for others.
Chances are, your boss will be caught off-guard
by your resignation, and will not be able to listen clearly
to your explanations due to concerns about the sudden challenge
your leaving presents. Because your boss is losing a valued
employee, he or she may express negative opinions about your
new firm or position. This will only confuse you. You may find
yourself having to justify your personal goals and decisions
or absorb the personal frustrations of others. If you're dealing
with volatile or vindictive personalities, it may be best to
avoid revealing where you will be going.
If you feel you may face a hostile atmosphere,
resign at the end of your workday so that you are no longer
on company time and are in control of your schedule. Try to
schedule any discussions for the following morning when everyone
can face your departure after time to absorb and reflect on
the news. If you have to defend yourself at this meeting, or
if things begin to get out of control, ask to reschedule the
meeting for a more appropriate time.
The Oral Resignation
Resigning orally may place you in the compromising position of having to
explain your decision on the spot. Words are powerfully charged when you
reveal a decision that has such an impact on your organization. Choose
your words with care. Your boss may want to probe for factors that led
to your decision. You may be asked who or what is the reason for your leaving,
or may be invited to offer suggestions to help make the organization more
effective. If you have h ad a close relationship with your boss, you may
feel obligated to answer candidly.
Don't fall for this trap! Use your head and
discuss personal, heartfelt matters outside the office. Remember,
your interrogator is still your boss. Whatever you say will
be viewed as biased - after all, you have severed your relationship
with your organization - and whatever you say may eventually
be used against you. At this point, you are no longer considered
a team player, nor viewed as having the company's best interest
at heart.
Too often, resigning employees come to regret
their comments when they are misinterpreted or exaggerated
in the retelling. Constructive criticism is no longer your
responsibility, and carries a high cost which could jeopardize
your good references.
Instead, offer sincere praise for the firm
and those with whom you worked. Prepare yourself beforehand
by focusing on several positive aspects of your workplace,
and mention them liberally when the opportunity arises. Even
if favorite aspects were, say, the great lunches, or humorous
stories told over coffee, better to mention such things than
to harp on disappointments or shortcomings. (These, you are
addressing by moving on to greener pastures.) You want to be
perceived as a positive, constructive individual in forward
motion. People will remember your last impression. Make it
your best performance. You may want to tell your boss something
like:
"I need to discuss something with you if you
have a moment. I've been made an exceptional offer by another
firm, and I've decided to accept it. My wife and I have given
this opportunity a lot of thought. As much as I'd like to advance
within this company, we feel the new opportunity is in our
best long-term interest.
We deeply appreciate all you and the firm have
done for me here. I don't think I would have been presented
this exceptional opportunity if not for your support and leadership.
I want to thank you. I hope I can leave with your good wishes.
You've been a friend as well as a boss."
If probed for more information, you may want
to claim that there is nothing else to say right now. Simply
communicate that you are leaving a good opportunity for an
even better one that suits your aspirations.
The Written Resignation
Written resignations give you the time to effectively prepare what you wish
to communicate, and give you greater control over your delivery of the
message. You can't be thrown off-track by an unexpected remark as can happen
during a confrontational conversation. A written resignation also reinforces
the fact that you are really leaving and are not simply threatening in
order to renegotiate your position. Also, there is something permanent
about the written word which often circumvents interrogation.
Under no circumstance should you state any
dissatisfaction with the firm or individuals. Not only is it
good manners to stress the positive when leaving, but items
in your personal file may long outlast the individuals and
circumstances responsible for your dissatisfaction. You never
know when your path will cross those of your former colleagues.
To keep your resignation short, simple and
positive, you may want to write something like:
"Dear ,
I want to thank you for all you
have done for me here at [Company]. It's been a pleasure
working with you, and representing the company as
your [job title].
After careful consideration, I
have accepted a potion with another company that
is more in line with my career goals. Although I
consider my past and present relationship with [Company]
to be very beneficial, my decision is firm.. Therefore,
I must submit my resignation effective [Date] (i.e.,
Monday, January 14th).
During the remainder of my stay,
I will continue to conduct my work professionally
and efficiently, and do all that I can to minimize
the effects of my departure.
I wish [Company] continued success,
and I want to thank you for allowing me to be a part
of your team. Please fee free to contact me at any
time if I can be of further assistance in helping
with a smooth transition.
Sincerely,
[Your Name] |
Letters get filed and passed around to explain
what happened, reducing the call for endless orations on the
same subject. They also dispel any perceived ambivalence in
your behavior during this delicate time.
The Counteroffer
Surveys show that eight out of 10 employees who accept counteroffers don't
complete the following year with their employer. (WBEW, "Counteroffer Acceptance,
the Road to Career Ruin" by Paul Hawkinson, 12-11-83).
Why shun counteroffers? Because the factors
that caused you to seek or entertain a better offer are likely
to remain in force. Besides which, your current employer will
probably lose trust in your loyalty.
Accepting a counteroffer may permanently damage
your reputation with your would-be-employer. Your prospective
new colleagues may conclude that you were merely using them
to gain leverage; you weren't in earnest as a candidate. Never
underestimate the value of your perceived integrity in this
situation.
The best response to a counteroffer is to listen
politely, perhaps even sleep on it, but decline. If your current
firm denied you advancement before you secured an outside offer,
it will probably thwart you the next time you feel ready to
advance. What's more, your firm may start looking to replace
you the day you accept the counteroffer. Your plans for leaving
may not be forgotten!
Leave On The
Right Note
Before leaving the firm, take time to speak with each of your support staff,
peers, executive personnel and others with whom you've worked. To the extent
practical, clear up any unfinished business. Be sensitive to others' reactions
and keep your conversations positive and constructive.
Some people may naturally express their own
discontentment and may egg you on to agree with them. Don't!
Instead, express your appreciation and tell your colleagues
you'll miss them. A little time spent nurturing relationships
before leaving for your new job will go a long way to build
support for your future.
Also keep in mind that it is professional courtesy
to give your employer ample notice to help them prepare for
your departure - typically 2 to 4 weeks. However, you should
try to get out as soon as possible to avoid recurring invitations
to tell your story, and to avoid having to deal with the frustrations
and pressures at the job as the firm adjusts to your leaving.